BrookeBondCollectables.co.uk - Terms & Conditions.

I have tried to keep my Terms & Conditions as clear and concise as possible. If you have any questions regarding anything on this site please do not hesitate to contact me.

1) All payments for orders placed through the Shopping Cart are handled by a 'SSL' (Secure Socket Layer) server. Alternativly you can pay me through Paypal, British Sterling Cheque or Phone Through your payment details. All security/privacy issues can be discussed further with Lee@CigaretteCards.co.uk.

2) All deliveries will be made within 30 days of receipt of order, to anywhere in the World. If delivery cannot be made within this time I will contact you and confirm when the order will be delivered. If another delivery time cannot be agreed you have the right to cancel the order.

3) We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:

your name

address

phone number

email address

credit/debit card details

The Shopping Cart details are handled by Mals e-commerce and can only be collected by myself through a SSL server. We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should email us.

4) Your details WILL NOT be forwarded onto other companies for marketing reasons or any other purpose. I will email important information and special offers connected to Cigarette Cards from time to time (usually twice a year) but will only do this if you choose to receive the information. You will always be given the option to be removed from my mailing list in every email I send. You are welcome to be removed immediately from my 'mail shot' list by clicking here> REMOVE.

5) You have the right to cancel your order at any time between the date you place the order and 8 working days after you receive it, by contacting me by email, phone or written letter. Contact details can be found on my Contact page. If payment has already been received by myself you will be refunded within 30 days of cancelling your order. You will be expected to return the goods at your expense but if this cannot be done I will arrange to have the goods collected but a reduction will be taken from the amount to be refunded so to cover my collection costs.

6) If you are not satisfied with any goods received from myself you have the right to reject the goods and request a full refund within 10 days of receiving them. You must notify me immediately if you are returning any goods so I know when to expect them, any costs incurred for the return of rejected goods will be refunded in full but I must be made aware as to how much this will be so to agree the amount. If you choose not to return the goods you must have them available for me to arrange collection. I will respond to all complaints within 5 working days.

7) All goods remain the property of Judith Towersey until paid for in full.

8) Invoice payment is strictly within 30 days. After which you will be chased for immediate payment and taken to Small Claims Court if not paid with 7 days of chasing.

The terms of this contract do not affect your statutory rights.